Lean Healthcare

This is an integrated system of management that focuses on value creation for patients.

It views everything from the patient’s perspective to identify what adds value to them, and what does not.

This allows Private Hospitals, Public Hospitals, Aged Care facilities, Primary health, supply and logistics, and allied health organisations to strive for the perfect healthcare system by removing layers of waste and overwork from the process. This focuses the organization for rapid performance improvement.

Whole of enterprise top down meeting bottom up improvement efforts is our approach to ensuring sustainable healthcare performance improvement.

We come from the perspective of understanding the need and then applying proven performance improvement and quality tools such as A3 problem solving, 5S, root cause analysis, value stream mapping, project team development.

Lean Healthcare also unlocks the potential of teams in ways that deliver ongoing and sustainable performance improvement and heightened employee engagement.

Lean Healthcare principles are applicable to improving operating processes found across and within every healthcare organization. Examples of some of the operating processes include internal patient flow within and between departments, operating room scheduling, bed management, inventory (supplies) control, workplace organization, emergency room work throughput. In our experience once a team have learned how to see opportunities from this process view the areas for the application of Lean Healthcare principles can seem unlimited.

This enables enterprises to strive for perfection by removing layers of waste from the process.

It also unlocks the potential of teams in ways that deliver ongoing performance improvement and heightened employee motivation.

Click on a segment of our Healthcare Performance improvement framework for information about each of our Capabilities.

Click here for further details.

Client benefits:

• Patient satisfaction
• Lightening the load on overworked staff
• Inventory and cost reduction
• Shorter lead times
• Engaged and aligned stakeholders
• Improved service delivery
• More efficient health spend
• Galvanises entire team